Terms & Conditions

Welcome to Az Zahra Aromatics. By using our website and purchasing our Attars, you agree to the following terms and conditions:

Orders & Payments

• Orders will only be processed once the purchase is completed, and the customer provides a full delivery address along with valid contact details.
• Prices are subject to change without prior notice.
• Discounts, promotions, and offers are valid only during their announced period.

Shipping & Delivery

• We ship within Pakistan and to select international locations.
• Delivery timelines are estimates and may vary due to courier delays or customs clearance.
• Customers are responsible for providing accurate shipping details. Incorrect information may result in delays or lost parcels.

Returns & Refunds

• Returns are accepted only as per our Return & Refund Policy.
• We reserve the right to refuse returns if products are opened, used, or tampered with.

Product Authenticity

• All our Attars are original, authentic, and carefully sourced.
• However, individual reactions to scents may vary. We are not responsible for preferences or personal sensitivities.

Liability

• Az Zahra Aromatics is not liable for delays caused by courier companies, customs, or unforeseen circumstances.
• We are not responsible for misuse of products after delivery.